The assistant that answers your store’s phone

Setup, phone lines, e-commerce integrations, outbound calls and the developer API — all in one place.

Getting started

Key concepts, the setup wizard step by step, and your first test call. Overview →

Assistant

Voice, pronunciation dictionary, keyterms, ready phrases and versions. Meet the assistant →

Inbound and outbound calls

Order lookup, requests, transfers to your team; purpose-based outbound calls and İYS checks. Inbound → · Outbound →

Integrations

Shopify, WooCommerce, ikas, T-Soft, Ticimax and more; phone providers from NetGSM to Twilio. Integrations →

Data

XML/CSV data feeds, field mapping, CSV upload and the Data API. Data feeds →

Developers

API keys and scopes, webhook signatures, the embeddable button. Authentication →

Popular pages

Outbound call request (API)Have the assistant call a customer with POST /api/v1/aramalar.

Verifying webhook signaturesVerify the X-Zitena-Signature header and handle retries.

Pronunciation dictionaryMake sure brand and product names are pronounced right.

Security and privacyEncryption, masking, retention and support mode.