Ready phrases

Instead of synthesising short sentences such as “Hemen bakıyorum.” (“Let me check.”) or “Anladım.” (“I see.”) every time, the assistant can play pre-generated audio. Answers start faster and the same sentence always sounds the same. It is under Assistants → assistant → Ready phrases (when Ready phrases is on in your plan).

How it works

• The sentence belongs to your company; its audio is generated with the assistant’s voice settings (voice, model, speed). Each sentence has 4 audio variants and the assistant picks one; variants differ only by generation seed, never by tone settings.
• Matching is exact: a ready phrase plays only when the assistant’s whole sentence equals the library sentence. Case, punctuation and whitespace are ignored; a question (?) and a statement are kept apart. There is no fuzzy matching, so a phrase never plays out of context.
• The text goes through the same transform as live calls: Turkish reading and the pronunciation dictionary. When the voice settings or the pronunciation change, old audio is no longer used and new audio is generated.
• Every generated clip is checked automatically (its transcript is compared with the sentence). A clip that fails is rejected and never played; use Regenerate to request a new one.

Categories

Kind	Example use
Waiting	Said while a tool runs. The system chooses this kind itself
Confirmation	“Tamam.”
Understanding	“Anladım.”
Listening	“Sizi dinliyorum.”
Short reaction	“Tabii.”
Apology	“Kusura bakmayın.”
Closing	“İyi günler dilerim.”
Asking to repeat	“Tekrar eder misiniz?”

Sentences must be 2–80 characters.

Managing phrases

• Add a new sentence: choose the kind and enter the sentence; its audio is prepared in the background within minutes and the page refreshes itself.
• Use / turn off: if you turn a sentence off, the assistant synthesises it again. You can also turn off individual variants.
• Listen: you can play each variant on the page.
• This month: how many times ready phrases were played and how many characters did not need to be synthesised.

Note

Only admins and owners can change ready phrases. Audio is generated with ElevenLabs and checked with Deepgram; your company’s own key is used if set, otherwise the platform key.