Ticimax

For Ticimax stores, products come from the Advanced XML as a data feed; your integrator reads orders from the Ticimax web service and pushes them through the Data API.

The steps and verification flags below are taken one-to-one from the preset the product shows in the setup wizard. A step or fact marked Not verified in the docs could not be confirmed in the platform’s public documentation; check it in your admin panel.

Summary: Products via Advanced XML; orders via the Data API.
Recommended path: XML-CSV link (data feed)
Available paths: XML-CSV link (data feed) · Push via API (Data API) · Manual upload
Researched: 2026-09-26

What is verified

Each fact below was either confirmed in the platform's public documentation or not. Unverified facts are still usable, but check them in the preview before relying on them.

✓ Verified in the docs API
✓ Verified in the docs authentication
✓ Verified in the docs admin menu paths
✓ Verified in the docs order statuses
! Not verified in the docs feed URL
! Not verified in the docs file format
! Not verified in the docs record path
! Not verified in the docs field names
! Not verified in the docs webhooks

XML-CSV link (data feed)recommended

In the Ticimax admin create a product XML under Integrations → Advanced XML Settings.
Copy the generated XML URL and paste it in the wizard; check the field mapping in the preview.
Orders don't come through XML: also set up 'Push via API'.

Push via API (Data API)

In the Ticimax admin create an authorization code with Order List and Member List permissions via Settings → WS Authorization Code Management → Add New.
Your integrator reads orders from the order service (SiparisServis, SelectSiparis) — with SiparisDurumu, tracking number and customer phone — and sends them to the Zitena Data API.
Create the secret API key in the wizard (or Settings → API keys) and share it with your developer or integrator over a secure channel.
The Ticimax integration sends products to PUT /api/v1/catalog/products, orders to PUT /api/v1/orders and customers to PUT /api/v1/musteriler (examples on the Data API page).
If orders include status, carrier, tracking number and the customer phone, the assistant recognises callers by phone and answers shipping questions.

Manual upload

Export the product list as CSV or XML from your platform's admin panel.
Upload the file in the wizard; columns are mapped automatically and you can adjust them.
A manual upload is one-off: re-upload when prices or stock change, or switch to an XML link.

Feed template

Product feed (Advanced XML)

Format

xml ! Not verified in the docs

URL pattern

Not documented — copy the address from the admin panel.

Known field names

item_ref ← UrunKartiID, ID
urun_adi ← UrunAdi
urun_kodu ← StokKodu, Barkod
fiyat ← IndirimliFiyati, IndirimliFiyat
normal_fiyat ← SatisFiyati
stok ← StokAdedi
marka ← Marka, MarkaAdi
kategori ← AnaKategori, Kategori, KategoriAdi
url ← UrunSayfaAdresi, UrunUrl
gorsel ← Resim, Resimler, ResimUrl
kisa_aciklama ← OnYazi, Aciklama

! Not verified in the docs

Known field names are only applied when they actually exist in your file; an unmatched name does nothing. The mapping is always shown in the preview before anything is imported.

Order status mapping

Status values from the platform are mapped to standard short names, and then to your own status in the same group if you have one. Unknown values are left unmapped and flagged for you.

Platform value	Standard short name
`0`	`pending`
`1`	`on-hold`
`2`	`processing`
`3`	`pending`
`4`	`processing`
`5`	`processing`
`6`	`shipped`
`7`	`delivered`
`8`	`cancelled`
`9`	`refunded`
`10`	`cancelled`
`13`	`refunded`
`14`	`cancelled`
`Ön sipariş`	`pending`
`Onay bekliyor`	`on-hold`
`Onaylandı`	`processing`
`Ödeme bekliyor`	`pending`
`Paketleniyor`	`processing`
`Tedarik ediliyor`	`processing`
`Kargoya verildi`	`shipped`
`Teslim edildi`	`delivered`
`Iptal`	`cancelled`
`İptal`	`cancelled`
`Iade`	`refunded`
`İade`	`refunded`
`Silinmis`	`cancelled`
`IadeOdemeYapildi`	`refunded`
`TeslimOncesiIptal`	`cancelled`

Notes

The Ticimax web service is SOAP with a single authorization code; a direct connector is possible but not built yet. The XML URL pattern and tag names aren't documented.

Platform documentation

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