Repair (service) records

/api/v1/servis-kayitlari/{kayit}/durum — PUT

PUT/api/v1/servis-kayitlari/{kayit}/durum

Sets the status of a repair record opened during a call: alindi (received), inceleniyor (diagnosing), onay_bekliyor (awaiting approval), parca_bekleniyor (waiting for parts), hazir (ready), teslim_edildi (delivered); optional tahmini_tarih. When the customer calls, the assistant tells them this status and date. kayit: the request id (UUID) or number (TLP-000012). Sending the same status and date again returns degisti: false. With teklif_tutari (and Automation rules on) the customer is asked to approve the repair price; no payment is taken.

• Authentication: Authorization: Bearer rz_live_…
• Scope: servis:write
• Plan feature: none (available on every plan)
• Idempotency-Key: optional (recommended for retries)

Parameters

Name	In	Type	Limits	Meaning
kayit *	path	string		The repair record’s request id (UUID) or number (TLP-000012).

Request body (application/json)

Fields marked * are required. Unknown fields are rejected with 422.

ServiceStatusIn

Field	Type	Limits	Meaning
durum *	string
tahmini_tarih	string (date) | null
tarihi_kaldir	boolean	default false
teklif_tutari	number | string | null	^(?!^[-+.]*$)[+-]?0*(?:\d{0,10}|(?=[\d.]{1,13}0*$)\d{0,10}\.\d{0,2}0*$)

Example

curl -s -X PUT "$RZ_API/api/v1/servis-kayitlari/TLP-000012/durum" -H "Authorization: Bearer $RZ_KEY" -H "Content-Type: application/json" \
  -d '{"durum": "parca_bekleniyor", "tahmini_tarih": "2026-11-05"}'

Response 200

Error statuses: 401, 403, 404, 413, 422, 429 — see Errors and limits.

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/api/v1/servis-kayitlari/{kayit}/onay — POST

POST/api/v1/servis-kayitlari/{kayit}/onay

Records the customer’s decision on the repair price (onaylandi approved / reddedildi declined), for decisions taken at the service desk or by phone. 409 no_quote if no quote is pending, 410 expired if it expired, 409 already_decided if a decision exists.

• Authentication: Authorization: Bearer rz_live_…
• Scope: servis:write
• Plan feature: Automation rules — if off, the endpoint answers 404 not_found
• Idempotency-Key: optional (recommended for retries)

Parameters

Name	In	Type	Limits	Meaning
kayit *	path	string		The repair record’s request id (UUID) or number (TLP-000012).

Request body (application/json)

Fields marked * are required. Unknown fields are rejected with 422.

ServiceApprovalIn

Field	Type	Limits	Meaning
karar *	string

Example

curl -s -X POST "$RZ_API/api/v1/servis-kayitlari/TLP-000012/onay" -H "Authorization: Bearer $RZ_KEY" -H "Content-Type: application/json" \
  -d '{"karar": "onaylandi"}'

Response 200

Error statuses: 401, 403, 404, 413, 422, 429 — see Errors and limits.