Plivo
Global preset (E.164) for Plivo Zentrunk.
Values are taken one-to-one from the product’s telephony preset (sip_presets.py). Check any field marked Not verified in the docs in your provider’s panel; it stays editable in the console with the same note.
- Provider key
plivo_sip- Region
- Global (E.164, non-TR numbers allowed)
- Connection test
- SIP OPTIONS (the provider does not accept REGISTER)
- Username
- Credentials list username
- Caller ID (DID)
- Your Plivo number, E.164 (e.g. +14155550100)
Preset values
These values are pre-filled in the console; you can change every one of them.
| Field | Default | Status |
|---|---|---|
| SIP server | enter your own — <trunk-id>.zt.plivo.com | ✓ Verified |
| Transport | UDP | ✓ Verified |
| Authentication | username / password (Digest) | ✓ Verified |
| Dialled number format | e164 | ! Not verified in the docs |
| Inbound signalling IPs | 13.52.9.0/25, 216.120.187.128/26, 18.214.109.128/25, 18.215.142.0/26, 204.89.148.128/26, 3.120.121.128/26, 18.228.70.64/26, 13.238.202.192/26, 54.233.191.0/27, 18.136.1.128/26, 204.89.149.128/27, 15.207.90.192/31, 204.89.151.128/27, 204.89.151.160/27 | ✓ Verified |
| Suggested codecs | PCMA, PCMU | ✓ Verified |
| SIP REFER (transfer) | supported | ✓ Verified |
Provider notes
Plivo Console → Zentrunk: the outbound trunk's domain is <trunk-id>.zt.plivo.com; username/password (5–20 characters) come from the credentials list. For inbound calls enter your LiveKit SIP address as the inbound trunk's Primary URI. With REFER the target must be in the trunk domain: use the 'bridge' method for transfers to a number.
Sources
- www.plivo.com/docs/sip-trunking
- www.plivo.com/docs/sip-trunking/concepts/technical-specifications
- www.plivo.com/docs/sip-trunking/concepts/sip-refer
- docs.livekit.io/telephony/start/providers/plivo/
Connecting
Section titled “Connecting”- In Settings → Integrations → Phone line, pick Plivo as the provider. The preset fills in the fields.
- Enter the SIP username, password (write-only) and caller number (DID); change the server, transport or number format if needed.
- Press Test connection. Then map your inbound numbers to an assistant. Number mapping →
© 2026 Erusoft